{"id":6394,"date":"2025-06-11T16:36:50","date_gmt":"2025-06-11T15:36:50","guid":{"rendered":"https:\/\/portal-gogledd.cymru\/?post_type=resource&#038;p=6394"},"modified":"2025-06-11T16:36:50","modified_gmt":"2025-06-11T15:36:50","slug":"understanding-digital-skill-levels-in-the-workplace","status":"publish","type":"resource","link":"https:\/\/portal-gogledd.cymru\/en\/resource\/understanding-digital-skill-levels-in-the-workplace\/","title":{"rendered":"Understanding Digital Skill Levels in the Workplace"},"content":{"rendered":"<div  class=\"bg-white block basic-text\">\r\n\r\n    <div class=\"wrapper\">\r\n        <div class=\"body-med\">\r\n            <p>As the North Wales Regional Skills Partnership (NWRSP), we regularly engage with employers across our region\u2019s key sectors. One of the most common challenges we hear is this:\u00a0<em>\u201c<strong>We know digital skills are important\u2014but how do we know where our team stands?\u201d<\/strong><\/em><\/p>\n<p>That\u2019s why we created the\u00a0<strong>Digital Skills Toolkit<\/strong>, it\u2019s a practical, employer-informed resource to help businesses assess digital skill levels and plan for growth.<\/p>\n<p>&nbsp;<\/p>\n        <\/div>\r\n        \r\n    <\/div>\r\n    \r\n<\/div>\n\n<div  class=\"block pt6 bg-white text-navy connected-tabs\">\r\n\r\n    <div class=\"wrapper tabs\">\r\n        \r\n        <h2 class=\"text-navy mb4 fadeup\">What are the different levels?<\/h2>\r\n\r\n        <div class=\"row mt2 hfs\">\r\n            <div class=\"col forty\">\r\n                <div role=\"tablist\" aria-label=\"Tab Navigation\">\r\n                    \r\n                    <div class=\"tab-title active\" role=\"tab\" aria-selected=\"true\" aria-controls=\"tab-content-1\" tabindex=\"0\" data-index=\"1\">\r\n                        <div class=\"tab-bullet\"><\/div>\r\n                        <p class=\"text-navy\">Basic Digital Skills<\/p>\r\n                    <\/div>\r\n\r\n                    \r\n                    <div class=\"tab-title\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab-content-2\" tabindex=\"0\" data-index=\"2\">\r\n                        <div class=\"tab-bullet\"><\/div>\r\n                        <p class=\"text-navy\">Intermediate Digital Skills<\/p>\r\n                    <\/div>\r\n\r\n                    \r\n                    <div class=\"tab-title\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab-content-3\" tabindex=\"0\" data-index=\"3\">\r\n                        <div class=\"tab-bullet\"><\/div>\r\n                        <p class=\"text-navy\">Advanced Digital Skills<\/p>\r\n                    <\/div>\r\n\r\n                                    <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"col sixty\">\r\n\r\n                <div class=\"float-top\">\r\n                    \r\n                    <div class=\"tab-content bg-white text-navy\" role=\"tabpanel\" id=\"tab-content-1\" aria-labelledby=\"tab-1\" data-index=\"1\" style=\"display: block;\">\r\n                        <div class=\"body-med\">\r\n                            <p><strong>These form the foundation of digital literacy and are essential for everyday tasks in the modern workforce.<\/strong><\/p>\n<p>These skills include:<\/p>\n<ul>\n<li><strong>Email:<\/strong> Composing, sending, and managing emails<br \/>\neffectively.<\/li>\n<li><strong>Microsoft Office:<\/strong> Using programmes like Word, Excel,<br \/>\nand PowerPoint to create documents, spreadsheets,<br \/>\nand presentations.<\/li>\n<li><strong>Internet Navigation:<\/strong> Searching the web, browsing<br \/>\nwebsites, using search engines, and understanding<br \/>\ninternet security basics<\/li>\n<\/ul>\n                        <\/div>\r\n\r\n                                            <\/div>\r\n                    \r\n                    <div class=\"tab-content bg-white text-navy\" role=\"tabpanel\" id=\"tab-content-2\" aria-labelledby=\"tab-2\" data-index=\"2\" style=\"display: none;\">\r\n                        <div class=\"body-med\">\r\n                            <p><strong>These are more specialised and are essential for roles that involve managing or analysing data, collaborating across teams, and creating digital content.<\/strong><\/p>\n<p>These skills include:<\/p>\n<ul>\n<li><strong>Data Analysis:<\/strong> Using software like Excel or more advanced tools (e.g., Tableau, Power BI) to analyse data and generate insights for decision-making.<\/li>\n<li><strong>Project Management Software:<\/strong> Proficiency in tools like Trello, Asana, or Microsoft Project to manage tasks,<br \/>\ntimelines, and team collaboration efficiently, alongside Customer Relationship Management (CRM) tools for managing customer relationships and data.<\/li>\n<li><strong>Graphic Design Tools: <\/strong>Knowledge of programmes like Adobe Photoshop or Canva to create visual content for marketing, communications, and branding.<\/li>\n<\/ul>\n                        <\/div>\r\n\r\n                                            <\/div>\r\n                    \r\n                    <div class=\"tab-content bg-white text-navy\" role=\"tabpanel\" id=\"tab-content-3\" aria-labelledby=\"tab-3\" data-index=\"3\" style=\"display: none;\">\r\n                        <div class=\"body-med\">\r\n                            <p><strong>These are crucial for high level technical roles and innovation within industries. <\/strong><\/p>\n<p>They include:<\/p>\n<ul>\n<li><strong>Coding:<\/strong> The ability to write and understand programming languages like Python, JavaScript, or HTML\/CSS for creating websites, apps, and software.<\/li>\n<li><strong>Artificial Intelligence (AI):<\/strong><br \/>\nUnderstanding AI concepts such as machine learning, natural language processing, and how these technologies can be applied to practical and organisational solutions.<\/li>\n<li><strong>Cybersecurity:<\/strong> Expertise in protecting digital systems, data, and networks from cyber threats, using tools and practices to prevent data breaches and ensure information security.<\/li>\n<li><strong>Cloud Computing:<\/strong> Knowledge of cloud platforms like Amazon Web Services (AWS), Microsoft Azure, or Google Cloud to store, manage, and analyse data.<\/li>\n<\/ul>\n                        <\/div>\r\n\r\n                                            <\/div>\r\n                                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"sfs\">\r\n            \r\n            \r\n            <div class=\"faq bg-white text-navy mb2\" data-height=\"0\">\r\n                \r\n                <div class=\"question p2\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-3\">\r\n                    <p class=\"w75 m0 body-med bold\">\r\n                        <strong>Basic Digital Skills<\/strong>\r\n                    <\/p>\r\n\r\n                    <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/portal-gogledd.cymru\/wp-content\/themes\/tropic\/img\/faq-button.svg\" alt=\"click to toggle FAQ question\" \/>\r\n\r\n                <\/div>\r\n                \r\n                <div class=\"answer\" id=\"faq-3\" aria-hidden=\"true\">\r\n                    <div class=\"answer-inner p2 body-med\">\r\n                        <div class=\"body-med\">\r\n                            <p><strong>These form the foundation of digital literacy and are essential for everyday tasks in the modern workforce.<\/strong><\/p>\n<p>These skills include:<\/p>\n<ul>\n<li><strong>Email:<\/strong> Composing, sending, and managing emails<br \/>\neffectively.<\/li>\n<li><strong>Microsoft Office:<\/strong> Using programmes like Word, Excel,<br \/>\nand PowerPoint to create documents, spreadsheets,<br \/>\nand presentations.<\/li>\n<li><strong>Internet Navigation:<\/strong> Searching the web, browsing<br \/>\nwebsites, using search engines, and understanding<br \/>\ninternet security basics<\/li>\n<\/ul>\n                        <\/div>\r\n\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n\r\n\r\n            \r\n            <div class=\"faq bg-white text-navy mb2\" data-height=\"0\">\r\n                \r\n                <div class=\"question p2\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-3\">\r\n                    <p class=\"w75 m0 body-med bold\">\r\n                        <strong>Intermediate Digital Skills<\/strong>\r\n                    <\/p>\r\n\r\n                    <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/portal-gogledd.cymru\/wp-content\/themes\/tropic\/img\/faq-button.svg\" alt=\"click to toggle FAQ question\" \/>\r\n\r\n                <\/div>\r\n                \r\n                <div class=\"answer\" id=\"faq-3\" aria-hidden=\"true\">\r\n                    <div class=\"answer-inner p2 body-med\">\r\n                        <div class=\"body-med\">\r\n                            <p><strong>These are more specialised and are essential for roles that involve managing or analysing data, collaborating across teams, and creating digital content.<\/strong><\/p>\n<p>These skills include:<\/p>\n<ul>\n<li><strong>Data Analysis:<\/strong> Using software like Excel or more advanced tools (e.g., Tableau, Power BI) to analyse data and generate insights for decision-making.<\/li>\n<li><strong>Project Management Software:<\/strong> Proficiency in tools like Trello, Asana, or Microsoft Project to manage tasks,<br \/>\ntimelines, and team collaboration efficiently, alongside Customer Relationship Management (CRM) tools for managing customer relationships and data.<\/li>\n<li><strong>Graphic Design Tools: <\/strong>Knowledge of programmes like Adobe Photoshop or Canva to create visual content for marketing, communications, and branding.<\/li>\n<\/ul>\n                        <\/div>\r\n\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n\r\n\r\n            \r\n            <div class=\"faq bg-white text-navy mb2\" data-height=\"0\">\r\n                \r\n                <div class=\"question p2\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-3\">\r\n                    <p class=\"w75 m0 body-med bold\">\r\n                        <strong>Advanced Digital Skills<\/strong>\r\n                    <\/p>\r\n\r\n                    <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/portal-gogledd.cymru\/wp-content\/themes\/tropic\/img\/faq-button.svg\" alt=\"click to toggle FAQ question\" \/>\r\n\r\n                <\/div>\r\n                \r\n                <div class=\"answer\" id=\"faq-3\" aria-hidden=\"true\">\r\n                    <div class=\"answer-inner p2 body-med\">\r\n                        <div class=\"body-med\">\r\n                            <p><strong>These are crucial for high level technical roles and innovation within industries. <\/strong><\/p>\n<p>They include:<\/p>\n<ul>\n<li><strong>Coding:<\/strong> The ability to write and understand programming languages like Python, JavaScript, or HTML\/CSS for creating websites, apps, and software.<\/li>\n<li><strong>Artificial Intelligence (AI):<\/strong><br \/>\nUnderstanding AI concepts such as machine learning, natural language processing, and how these technologies can be applied to practical and organisational solutions.<\/li>\n<li><strong>Cybersecurity:<\/strong> Expertise in protecting digital systems, data, and networks from cyber threats, using tools and practices to prevent data breaches and ensure information security.<\/li>\n<li><strong>Cloud Computing:<\/strong> Knowledge of cloud platforms like Amazon Web Services (AWS), Microsoft Azure, or Google Cloud to store, manage, and analyse data.<\/li>\n<\/ul>\n                        <\/div>\r\n\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n\r\n\r\n            \r\n        <\/div>\r\n\r\n    <\/div>\r\n    \r\n<\/div>\r\n\n\n<div  class=\"bg-white block py6 half-and-half\">\r\n\r\n    <div class=\"wrapper fadeup thin\">\r\n            \r\n        <div class=\"row align-center right\">\r\n            \r\n            <div class=\"col half text-navy\">\r\n                \r\n                                    <h2 class=\"mb2 lh-120\">Why digital skills matter<\/h2>\r\n                \r\n                <div class=\"body-med\">\r\n                    <p><strong>Digital skills look different in every industry:<\/strong><\/p>\n<ul>\n<li>In\u00a0<strong>construction<\/strong>, it might mean using digital blueprints or project management software.<\/li>\n<li>In\u00a0<strong>health and social care<\/strong>, it could involve managing digital records or using assistive tech.<\/li>\n<li>In\u00a0<strong>creative and digital<\/strong>, it\u2019s about content creation, design tools, and coding.<\/li>\n<li>In\u00a0<strong>food and farming<\/strong>, it might involve using GPS-enabled equipment or digital supply chains<\/li>\n<\/ul>\n<p>By mapping digital skills, employers can align digital capabilities\u00a0with business goals<\/p>\n                <\/div>\r\n               \r\n\r\n                \r\n            <\/div>\r\n\r\n            <div class=\"col half\">\r\n                <img decoding=\"async\" width=\"480\" height=\"402\" src=\"https:\/\/portal-gogledd.cymru\/wp-content\/uploads\/2025\/06\/Untitled-design-9-480x402.png\" class=\"rounded\" alt=\"\" sizes=\"auto, (orientation:portrait) 90vw, 45vw\" loading=\"lazy\" srcset=\"https:\/\/portal-gogledd.cymru\/wp-content\/uploads\/2025\/06\/Untitled-design-9-480x402.png 480w, https:\/\/portal-gogledd.cymru\/wp-content\/uploads\/2025\/06\/Untitled-design-9-300x251.png 300w, https:\/\/portal-gogledd.cymru\/wp-content\/uploads\/2025\/06\/Untitled-design-9-768x644.png 768w, https:\/\/portal-gogledd.cymru\/wp-content\/uploads\/2025\/06\/Untitled-design-9.png 940w\" \/>            <\/div>\r\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n    \r\n<\/div>\n\n<div  class=\"bg-white block py6 half-and-half\">\r\n\r\n    <div class=\"wrapper fadeup thin\">\r\n            \r\n        <div class=\"row align-center left\">\r\n            \r\n            <div class=\"col half text-navy\">\r\n                \r\n                                    <h2 class=\"mb2 lh-120\">Artificial Intelligence (AI)<\/h2>\r\n                \r\n                <div class=\"body-med\">\r\n                    <p>As technology evolves, AI is reshaping the workplace, and businesses must adapt to stay competitive. With 75% of companies planning to integrate AI in the next five years, investing in workforce development is crucial.<\/p>\n<p>While AI will drive net job creation, it will also shift job roles, requiring employees to develop new skills.<\/p>\n                <\/div>\r\n               \r\n\r\n                \r\n            <\/div>\r\n\r\n            <div class=\"col half\">\r\n                <img decoding=\"async\" width=\"480\" height=\"402\" src=\"https:\/\/portal-gogledd.cymru\/wp-content\/uploads\/2025\/05\/Untitled-design-6-480x402.png\" class=\"rounded\" alt=\"\" sizes=\"auto, (orientation:portrait) 90vw, 45vw\" loading=\"lazy\" srcset=\"https:\/\/portal-gogledd.cymru\/wp-content\/uploads\/2025\/05\/Untitled-design-6-480x402.png 480w, https:\/\/portal-gogledd.cymru\/wp-content\/uploads\/2025\/05\/Untitled-design-6-300x251.png 300w, https:\/\/portal-gogledd.cymru\/wp-content\/uploads\/2025\/05\/Untitled-design-6-768x644.png 768w, https:\/\/portal-gogledd.cymru\/wp-content\/uploads\/2025\/05\/Untitled-design-6.png 940w\" \/>            <\/div>\r\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n    \r\n<\/div>\n\n<div  class=\"bg-white block py6 half-and-half\">\r\n\r\n    <div class=\"wrapper fadeup thin\">\r\n            \r\n        <div class=\"row align-center right\">\r\n            \r\n            <div class=\"col half text-navy\">\r\n                \r\n                                    <h2 class=\"mb2 lh-120\">How the Toolkit Helps<\/h2>\r\n                \r\n                <div class=\"body-med\">\r\n                    <p>The\u00a0<strong>Digital Skills Toolkit can help to<\/strong>:<\/p>\n<ol>\n<li><strong>Identify your team\u2019s skills gaps<\/strong><\/li>\n<li><strong>Explore training options<\/strong>\u00a0that align with your business goals<\/li>\n<li><strong>Connect with local providers<\/strong>\u00a0to discuss tailored solutions<\/li>\n<li><strong>Access funding<\/strong>\u00a0through initiatives like the\u00a0<strong>Flexible Skills Programme <\/strong>or <strong>Apprenticeships<\/strong><\/li>\n<\/ol>\n<p>It\u2019s designed to be simple, flexible, and tailored to the needs of North Wales employers.<\/p>\n                <\/div>\r\n               \r\n\r\n                \r\n                    <div class=\"flex-buttons mt2\">\r\n                        \r\n<a class=\"btn orange\" href=\"https:\/\/portal-gogledd.cymru\/wp-content\/uploads\/2025\/06\/A5-Digital-Skills-Toolkit-for-Employers.pdf\" aria-label=\"Explore the Toolkit\" target=\"_blank\">\r\n\r\n    <span class=\"bg-orange\">Explore the Toolkit<\/span>\r\n    <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/portal-gogledd.cymru\/wp-content\/themes\/tropic\/img\/round-button-orange.svg\" \/>\r\n    \r\n<\/a>\r\n<a class=\"btn white\" href=\"https:\/\/portal-gogledd.cymru\/en\/the-showcase\/training-and-support-showcase\/\" aria-label=\"Training and support directory\" >\r\n\r\n    <span class=\"bg-white\">Training and support directory<\/span>\r\n    <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/portal-gogledd.cymru\/wp-content\/themes\/tropic\/img\/round-button-white.svg\" \/>\r\n    \r\n<\/a>                    <\/div>\r\n\r\n                \r\n            <\/div>\r\n\r\n            <div class=\"col half\">\r\n                <img decoding=\"async\" width=\"480\" height=\"402\" src=\"https:\/\/portal-gogledd.cymru\/wp-content\/uploads\/2025\/05\/Untitled-design-4-480x402.png\" class=\"rounded\" alt=\"Visual of Digital Skills Pathway Toolkit front page\" sizes=\"auto, (orientation:portrait) 90vw, 45vw\" loading=\"lazy\" srcset=\"https:\/\/portal-gogledd.cymru\/wp-content\/uploads\/2025\/05\/Untitled-design-4-480x402.png 480w, https:\/\/portal-gogledd.cymru\/wp-content\/uploads\/2025\/05\/Untitled-design-4-300x251.png 300w, https:\/\/portal-gogledd.cymru\/wp-content\/uploads\/2025\/05\/Untitled-design-4-768x644.png 768w, https:\/\/portal-gogledd.cymru\/wp-content\/uploads\/2025\/05\/Untitled-design-4.png 940w\" \/>            <\/div>\r\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n    \r\n<\/div>","protected":false},"excerpt":{"rendered":"Explore the different levels and what they mean for your business.","protected":false},"author":7,"featured_media":6568,"template":"","resource-categories":[94,92,93],"audience":[30],"class_list":["post-6394","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-categories-business-support","resource-categories-growing-my-business","resource-categories-work-based-learning","audience-employers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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