A guide to developing your Digital Skills

These form the foundation of digital literacy and are essential for everyday tasks in the modern workforce.

These skills include:

• Email: Composing, sending, and managing emails
  effectively.
• Microsoft Office: Using programmes like Word, Excel,
  and PowerPoint to create documents, spreadsheets,
  and presentations.
• Internet Navigation: Searching the web, browsing
  websites, using search engines, and understanding
  internet security basics

These are more specialised and are essential for roles that involve managing or analysing data, collaborating across teams, and creating digital content.

These skills include:

• Data Analysis: Using software like Excel or more advanced tools (e.g., Tableau, Power BI) to analyse data and generate insights for decision-making.
• Project Management Software: Proficiency in tools like Trello, Asana, or Microsoft Project to manage tasks,
  timelines, and team collaboration efficiently, alongside Customer Relationship Management (CRM) tools for managing customer relationships and data.
• Graphic Design Tools: Knowledge of programmes like Adobe Photoshop or Canva to create visual content for marketing, communications, and branding.

These are crucial for high level technical roles and innovation within industries.

They include:

• Coding: The ability to write and understand programming languages like Python, JavaScript, or HTML/CSS for creating websites, apps, and software.
• Artificial Intelligence (AI): Understanding AI concepts such as machine learning, natural language processing, and how these technologies can be applied to practical and organisational solutions.
• Cybersecurity: Expertise in protecting digital systems, data, and networks from cyber threats, using tools and practices to prevent data breaches and ensure information security.
• Cloud Computing: Knowledge of cloud platforms like Amazon Web Services (AWS), Microsoft Azure, or Google Cloud to store, manage, and analyse data.