Work more efficiently
Use digital tools to save time, improve everyday tasks and make processes more effective.
Build the digital skills to move forward
Digital skills are becoming part of almost every workplace. Whether you want to develop your own skills or strengthen the capabilities of your workforce, explore practical guidance, emerging technologies and routes to further learning.
Why digital skills matter
Digital skills help people work more confidently and enable organisations to adapt, improve and make better use of technology.
Support career development
Build skills that can increase confidence, support progression and open up new opportunities.
Encourage innovation
Use new technologies and digital tools to improve services, solve problems and create new ways of working.
Build resilience
Help people and organisations respond to changing technologies, roles and workplace needs.
For individuals
Develop your digital skills
Digital skills can help you feel more confident at work, adapt as your role changes and open up opportunities for career progression.
The Digital Skills Toolkit for Individuals provides practical guidance to help you understand your current skills and consider where you could develop next. It explores different levels of digital capability as well as areas that are becoming increasingly important in the workplace.
For employers
Build a digitally skilled workforce
Developing digital capability can help organisations improve productivity, introduce new ways of working and prepare their workforce for future change.
The Digital Skills Pathway Toolkit for Employers provides practical guidance on identifying skills needs and developing employees at different levels. It also explores some of the technologies changing the workplace and the different learning routes employers can use to build capability.
Where should employees and employers build capability?
Digital skills span everything from everyday workplace tools to more advanced technologies. Building capability in the right areas can support confidence, productivity and future growth.
Artificial intelligence
Build confidence using AI tools to support everyday tasks, improve efficiency and understand how roles are changing.
Cybersecurity
Develop the skills and awareness needed to protect data, systems and organisations from digital threats.
Data and analytics
Use data more effectively to understand performance, identify trends and support better decision-making.
Cloud computing
Build knowledge of cloud-based tools and systems that support collaboration, flexibility and digital services.
Coding and software development
Develop technical skills to create software, automate processes and build digital products and services.
Digital business tools
Use project, CRM, marketing and collaboration tools more effectively to improve day-to-day work.
Digital skills at every level
Digital skills cover much more than specialist technology roles. From everyday workplace tools to advanced areas such as artificial intelligence and cybersecurity, there are opportunities to develop your skills at every stage.
1
Basic digital skills
The essential skills used in everyday work, including email, documents, spreadsheets, online communication and staying safe online.
2
Intermediate digital skills
Skills that help you work more effectively with technology, such as using data, digital content, collaboration platforms, project tools and business systems.
3
Advanced digital skills
Specialist skills used to develop, manage and protect digital technology, including artificial intelligence, cybersecurity, cloud computing, data and software development.
Download
Digital skills toolkits
Download the Digital Skills Pathway Toolkits for individuals and employers.
Explore more resources
Take the next step
Training and support
Find providers and learning opportunities across North Wales.
Jobs
Find different opportunities across North Wales in a range of exciting industries.