Understanding Digital Skill Levels in the Workplace
As the North Wales Regional Skills Partnership (NWRSP), we regularly engage with employers across our region’s key sectors. One of the most common challenges we hear is this: “We know digital skills are important—but how do we know where our team stands?”
That’s why we created the Digital Skills Toolkit, it’s a practical, employer-informed resource to help businesses assess digital skill levels and plan for growth.
What are the different levels?
Basic Digital Skills
Intermediate Digital Skills
Advanced Digital Skills
These form the foundation of digital literacy and are essential for everyday tasks in the modern workforce.
These skills include:
- Email: Composing, sending, and managing emails
effectively. - Microsoft Office: Using programmes like Word, Excel,
and PowerPoint to create documents, spreadsheets,
and presentations. - Internet Navigation: Searching the web, browsing
websites, using search engines, and understanding
internet security basics
Basic Digital Skills
Intermediate Digital Skills
Advanced Digital Skills
Why digital skills matter
Digital skills look different in every industry:
- In construction, it might mean using digital blueprints or project management software.
- In health and social care, it could involve managing digital records or using assistive tech.
- In creative and digital, it’s about content creation, design tools, and coding.
- In food and farming, it might involve using GPS-enabled equipment or digital supply chains
By mapping digital skills, employers can align digital capabilities with business goals
Artificial Intelligence (AI)
As technology evolves, AI is reshaping the workplace, and businesses must adapt to stay competitive. With 75% of companies planning to integrate AI in the next five years, investing in workforce development is crucial.
While AI will drive net job creation, it will also shift job roles, requiring employees to develop new skills.
How the Toolkit Helps
The Digital Skills Toolkit can help to:
- Identify your team’s skills gaps
- Explore training options that align with your business goals
- Connect with local providers to discuss tailored solutions
- Access funding through initiatives like the Flexible Skills Programme or Apprenticeships
It’s designed to be simple, flexible, and tailored to the needs of North Wales employers.
